Orders & Returns

TO RETURN OR EXCHANGE AN ITEM
Email info@scottjanitorial.co.uk together with your order number and reason for return or exchange. Carriage costs are the responsibility of the customer. Package the items securely together with the original packing materials

Ship to :
Scott Janitorial Supplies Ltd
Beecroft House
Dalton Lane
Keighley
West Yorkshire
BD21 4JH

It is the customers responsibility to insure the package for return. We cannot be held responsible for items that are shipped back to us, until we have signed for them on receipt.


Procedure for Returning goods.
If you wish to cancel prior to dispatch you will need to telephone with your name address and product order number. If the product has already been dispatched you must still telephone indicating your intention to return the product. You must then send your goods to the address above.
All goods must be in the same condition that you received them and in their original packaging. When we have received the returned goods the full price of the goods will be refunded to your account as soon as possible and no later than 30 days of receipt of your goods.


Delivery Charge upon Cancellation
You are responsible for the price of delivery and the company will only refund delivery prices in exceptional circumstances or if the goods are defective